Privacy Policy

1. Local-first by design

Everything you create in the App — your no-contact day count, daily check-ins, journal entries, unsent letters, reasons, moods, milestones, panic-room history and vault items — is stored only on your device, in a private on-device database. There is no account, no login, no cloud and no server of ours to sync it to. It cannot be sold, leaked or subpoenaed, because it never leaves your phone.

2. No AI, no content processing

Ghosted contains no chatbot, no large language model and no "AI coach." Nothing you write is sent anywhere to be analysed. The hard moments are handled by scripted, on-device tools and links to human crisis resources — never a bot.

3. What the App collects

3.1 Diagnostics & analytics (opt-in, off by default)

To keep the App stable we can collect anonymous crash reports and aggregate usage counts through Firebase Crashlytics and Firebase Analytics. This is turned off until you explicitly opt in, and even then it never includes your content: no journal text, letters, vault photos, moods, reasons, or panic and relapse history. Our most sensitive screens send nothing at all. When enabled, it may include device type, operating-system version, app version and general, non-identifying usage patterns. You can turn it back off any time in Settings.

3.2 Subscriptions

If you buy Ghosted Pro, your purchase is processed by the Apple App Store or Google Play. We use RevenueCat to check subscription status, keyed to an anonymous app-specific ID. We never receive your name, email or card details — payment is handled entirely by Apple or Google.

3.3 No personal information

The App does not require registration. We do not collect your name, email address, phone number or any other personally identifiable information.

3.4 Promo codes

If — and only if — you redeem a Ghosted Pro promo code, the App makes a single request to our redemption service containing just the code, an anonymous app-specific purchase ID and your platform ("ios" or "android"). No name, email, or any of your recovery content is ever involved. We keep an anonymous record of which code was redeemed (never who you are) solely to enforce each code's usage limit.

4. What the Website collects

Our website, https://ghostedyou.app, uses privacy-respecting Google Analytics to collect aggregate, non-identifying visit statistics (such as page views and general location and device category) so we can understand what's useful. This applies only to the website and is entirely separate from the App and its on-device data.

5. Notifications

Ghosted can send local reminders — check-in nudges, milestone messages and optional late-night support prompts. These are scheduled entirely on your device and involve no server communication. You can disable them any time in your device settings.

6. Data sharing

We do not sell, trade or rent your information. The only data that leaves your device is the limited, non-content data described above, shared solely with the service providers named here (Firebase, RevenueCat, and — for the website only — Google Analytics) for the purposes described. Each is bound by its own privacy policy.

7. Storage, security & deletion

Your App data is stored locally in an on-device database. You can export it yourself at any time, and you can wipe everything from within the App — Settings → Delete everything removes it instantly and completely, because there is no server copy to chase. Uninstalling the App also removes its data.

8. Children's privacy

Ghosted is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided information, please contact us and we will address it.

9. Your rights

Because Ghosted stores your recovery data only on your device, you already exercise every data-protection right yourself, without asking us: you hold your data, you can view it in the App, export a full copy you control at any time, and erase it instantly and completely. There is no copy on our side to access, correct, port or delete.

Under the GDPR (EU/EEA and UK) you have rights of access, rectification, erasure, restriction, portability and objection. Under the CCPA/CPRA (California) you have rights to know, delete, correct, and opt out of the sale or sharing of personal information. We can honour all of them by design: we never sell or share personal data, and the only data we ever receive — anonymous diagnostics you opt into, and the anonymous promo-redemption record — carries nothing that identifies you. If you believe we hold data about you, contact us and we will confirm and act on it. You may also lodge a complaint with your local data-protection authority.

10. Not medical or crisis care

Ghosted supports breakup recovery; it is not therapy, crisis care or a medical device. If you are in danger or in crisis, contact your local emergency services or a crisis line — the App's Get Help screen lists resources.

11. Changes to this policy

We may update this policy from time to time. Changes are shown by an updated revision date above. Continued use after changes constitutes acceptance of the updated policy.

12. Contact

The data controller is Must Have Apps SIA, Valguma iela 18-16, Rīga, LV-1048, Latvia (registration no. 40203594489). Questions about this policy? Email us at must.have.apps.sia@gmail.com.